Other reasons include:

Your computer may be too old--the processor is too slow, or you do not have enough RAM (memory).

You may have too many applications open. Please note: You should not be running any other applications in the background at the same time as Hoop Streams. There may be network congestion or a problem with your ISP (Internet Service Provider), or your DSL connection download rate may too slow.

DSL customers, please contact your provider and request the highest (fastest) download speed they offer. They MAY charge you an additional fee for the higher speeds.